Remote Support
Sit back and relax whilst our experienced IT technician assists with your IT issue remotely.
Step 1 - Download Remote Software
Step 2 - Run Remote Software
An application name TeamviewerQS will now start to download. Please run the file.
Step 3 - Provide us your Teamviewer ID & Password
A Teamviewer window will appear
Teamviewer will now display an ID and password, you will need to tell us what these codes are.
Please leave Teamviewer open and do not close it down until the remote session has completed.
Step 4 - Call us
Please give us a call on 01270 898543 to arrange a remote support session with one of our remote IT support technicians.
Our charges are £30 for up to 30 minutes and £48 for an hour. The technician will ask for payment for your remote support session and this can be taken by BACS, debit or credit card.