Get IT support from the comfort of your own home or business

Remote Support

Dear Customer,

Thank you for choosing our remote service. We use a software agent named Teamviewer to take control of your computer and from here we can look at the issues you are experiencing. You may now relax put the kettle on then have a cup of tea. Let Nantwich PC Centre resolve the annoying problem.

Please note a 1 hour minimum charge applies.

By engaging in a remote support session with Nantwich PC Centre you are accepting our remote support terms, terms of sale, terms and conditions and a minimum charge.

Additional terms for using Remote Support from Nantwich PC Centre

  • Payment may be required before work is carried out on your computer system.
  • By downloading the software below you agree that Nantwich PC Centre can remotely dial into your computer system to carry out an inspection and repair of same.
  • If whilst working on your IT equipment Nantwich PC Centre deem that it cannot be repaired or if after working on your equipment Nantwich PC Centre deem that it is no longer viable, or the problem will persist, we reserve the right to request the unit be replaced. You will still be charged for our time
  • The initial part of our work is called an inspection. You will still be charged for this work if nothing develops further, you decide not to proceed, or the unit is beyond physical or economic repair.

DOWNLOAD AGENT
When instructed by your Nantwich PC Centre support technician, please download the appropriate version:

Windows Agent
Please install the software once downloaded into your system.
Apple Mac Agent
Please install the software once downloaded into your system.